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Frequently Asked Questions

How can I donate a device?


If you're near West or Central London, it may be possible for us to come and collect tablet PCs from your door whilst adhering to Public Health guidelines. Alternatively, you can always post it to us from anywhere! Get in touch at the 'Donate a Device' page.




My device is damaged or malfunctioning, will you accept it?


We accept tablets PCs you think can be saved! Our technicians will run checks and make every effort to get it into working condition. If a device is beyond repair we will then have to recycle it, in line with our 'Pledge to the Planet'.




Who will get my device?


Your tablet PC will be directed to change the life of someone who has been referred to as and been identified as needing our services. We have helped a diverse range of people from children who need to do homework online, people who need to access basic services online, refugees, and older people who need to connect with their families. We’ll be very happy to let you know your device’s journey, if you request to stay updated.




Do you accept or give out smartphones or laptops?


We are at an early stage of our operations so we currently only focus on tablet PCs. Keep an eye on our webpage and social media to be the first to know about any change in our service.




I have no devices but I still want to tackle the digital divide! What can I do?


You can support us by donating funds, and by promoting our webpage and social media to your network. We are always delighted to grow through those that believe in our work and the cause.




How do I get a tablet from Ready Tech Go?


If you are an individual, you'll need to be referred by a local organisation in the tri-borough area of Hammersmith & Fulham, the Royal Borough of Kensington and Chelsea. This is how we operate, and helps us better accommodate specific needs and desires.




How do I refer my clients if I run a nonprofit organisation?


We welcome referral partners across the tri-borough area of Hammersmith & Fulham, the Royal Borough of Kensington and Chelsea, and Westminster to get in touch using the contact form below. Then we will have a meeting to get to know you, and see how we can work together to get tablet PCs to those most in-need.




Do you provide access to data or WiFi?


We believe everyone should have an internet connection and we want to be in a position to connect people to the internet through data and/or WiFi. Whilst we are still new and in-need of funds to take us to this stage, we are not yet in a position to offer this service. Check back on social media to find out when this changes!




Will you ever work outside the tri-borough area?


The digital divide goes beyond any borough’s and even any country’s borders - and so does our ambition! At this early stage of our work we are currently focusing on these areas only so that we can build a robust local model to serve the community's needs as well as possible. Each challenge is also an opportunity, so even if you are based outside these areas get in touch, let us know about demand in your area, help us grow and raise awareness.




My organisation trains people to use devices, can we partner?


We believe that we work best when we work together and focus on our expertise. As such, we are looking for organisations that would be in a position to provide free training and support to our beneficiaries. Drop us a message and let us know more about you




Are there any more ways for me to get involved?


It might work :). Get in touch with an idea of your skills, and we'll see if we can find a volunteer role that is suitable... and get you Ready Tech Go-ing!





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"Access to technology should be a right and not a privilege."

Copyright 2020 Ready Tech Go | A constituted group

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