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Frequently Asked Questions.
  • How can I donate a device?
    Get in touch at the 'Donate a Device' page.
  • My device is damaged or malfunctioning, will you accept it?"
    We accept laptops and tablet PCs that are less than five years old and in good condition. Our technicians will run checks and make every effort to get them to someone in need. If a device is beyond repair we will then have to recycle it, in line with our 'Pledge to the Planet'.
  • Who will get my device?
    Your tablet PC will be directed to change the life of someone who has been referred to as and been identified as needing our services. We have helped a diverse range of people from children who need to do homework online, people who need to access basic services online, refugees, and older people who need to connect with their families.
  • How do I get a laptop or tablet PC from Ready Tech Go?
    You'll need to be referred by a local organisation that we work with in the area of Hammersmith & Fulham, the Royal Borough of Kensington and Chelsea, or the City of Westminster.
  • How do I refer my clients if I run a nonprofit organisation?
    We welcome referral partners across Hammersmith & Fulham, the Royal Borough of Kensington and Chelsea, and Westminster. Please see the 'Referrals' page to learn more.
  • Do you provide access to data or WiFi?
    We believe everyone should have an internet connection and we want to be in a position to connect people to the internet through data and/or WiFi; we have trialled giving dongles in the past and will look at how to incorporate this into our operating model further.
  • I have no devices but I still want to tackle the digital divide! What can I do?
    You can support us by donating funds, and by promoting our webpage and social media to your network. We are always delighted to grow through those that believe in our work and the cause.
  • "How does someone who receives a device access free training or courses?"
    We signpost our beneficiaries to training or support with using their new devices, or to learn via free courses online. If you are in our area of operation and offer free face-to-face support, please let us know and we will add you to the list.
  • Will you ever work outside your existing West and Central London area?
    Though the digital divide goes beyond any borough or country border, we will continue to focus locally with the aim of the most robust model possible. This means we can better serve the demand we have always faced first, and before moving farther.
  • Are there any more ways for me to get involved?
    It might work :). Get in touch with an idea of your skills, and we'll see if we can find a volunteer role that is suitable... and get you Ready Tech Go-ing!
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