PROJECT & OPERATIONS MANAGER.
Location: Fulham SW6 and Brent NW10, w/ Remote Option
Hours: 28hrs / 4-days p/w, Fixed 8-Month Contract
Salary: Approx. £34-37.5k FTE (£27-30k Pro Rata)
Closing: 30 January, 2022 (midnight)
Apply with cover letter and CV by email, details below.
In 2022, with funding made possible thanks to The National Lottery Community Fund, we will showcase our first ever ‘Fixing Factory’ in partnership with West London Waste Authority (WLWA) and the Restart Project at the Abbey Road recycling centre. Local volunteer and professional IT skilled repairers will repurpose computers for local people out of adapted shipping containers, putting fixing on show and engaging residents dropping waste. Young people will be invited to learn and volunteer onsite, with training and work experience pathways available again through Mer-IT.
We are looking for a project and operations manager to oversee and coordinate RTG’s operations and also lead the work of volunteers to achieve all project goals. We are looking for someone with experience in the small charity / startup sector, with a strong interest in technology for change. Experience in operations, project delivery and volunteer management will help you fulfil this role and help us to take Ready Tech Go to the next level.
This isn't a technical role but you will need to have some level of understanding about functionality of laptop and tablet PCs and be able to gather insights and advice from tech professionals. To be successful in this role you must be skilled, independent, reliable, experienced in managing professional projects, and able to work to deadlines. You must be a strong communicator, confident at creating new and managing existing relationships both with internal and external stakeholders.
Overall, you will be a proactive, hardworking, organised individual, able to work independently and have a positive approach to problem solving.
Project Management and Operations
You will optimise Ready Tech Go’s contribution to closing the digital divide including through the refurbishment and redirection of quality e-waste, as well as new devices, to people in need. You base location will be at the Fulham hub in SW6, but you will be expected to travel and complete the following duties;
Fixing Factory Lead: You will have a (1-2 days a week) presence at the Brent Hub (NW10), triaging devices needing repairs that you will manage, ensuring activities run smoothly and are engaging for passers by, and taking part in advisory groups.
Refurb Management: You will recruit, manage and motivate Tech Volunteers to attend mass refurb and distribution days at the Fulham Hub (once every 4-8 weeks). You will liaise and maintain relationships with other key stakeholders, including the Restart Project, and keep them informed of progress . You will seek to scope out further opportunities for future projects.
Inventory Control: You will maintain an accurate register of donated devices at the Fulham Hub, ensuring traceability of all devices . You will ensure source donor, status of repairs and any part discrepancies or issues are logged on Google Sheets. You will ensure the hub office space is organised, regularly cleaned and kept free from obstruction. You will also have to make yourself available to send and receive deliveries, when necessary.
Evaluate impact and implement learnings:
You should have experience in monitoring and evaluating and be able to demonstrate project impact. You will streamline the impact measurement process across the organisation. You will also actively collect photos and case studies to add to a bank of stories for the website, social media, pitches, and other communications.
Strategy and insight:
You will present regular updates on activity to the RTG Directors. By using your experience, insight and leadership skills you will help identify new opportunity areas for RTG to work in and provide suggestions on a strategy for how we can get there.
A minimum of 3 years of progressive experience in a project/programme management role for a community, education or digital poverty focused organisation
Management and leadership experience supporting highly skilled volunteers
Ability to manage a heavy and varied workload effectively and maintain high levels of both accuracy and outpuy
Demonstrate ability to work independently and use own initiative
Experience of managing projects confidently and proficiently
A high level of Google Docs, Microsoft Excel proficiency
Experience of monitoring and evaluating project outcomes
Report writing skills
Lives in and/or has knowledge and experience of the general West London area
Ability to think strategically and identify new opportunities and initiatives to grow
Experience of co-production and co-design of services and programmes
Own car (in date MOT certificate & valid car insurance)
We are committed to building a team with diverse voices and experiences. We are proud to be a diverse team led by local people and represent the community we serve.
What We Offer
Scope to take real ownership and drive this startup forward
A strong commitment to professional development with a training budget
A range of flexible working arrangements, including flexi-time, time off in lieu (TOIL), and home or remote working, when hub working is not required
How to Apply
Applications will be accepted until midnight, Sunday 30 January, 2022.
Apply via email to email@example.com with your CV and a covering letter of no more than 1-page, explaining why you are attracted to the role and a short summary of how you meet the Essential Criteria.
Initial interviews with shortlisted candidates will be scheduled for the week commencing 31 January 2022 with at least two members of the Board of Directors; a second interview will be conducted shortly after.
Only people already eligible to work in the UK should apply